LELO LUNA Beads LUXE Lelo, Inc.

Prompt shipping and expert packing

We are able offer many shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse personnel are well trained and will pack your goods in accordance with our exact and precise specifications. Before shipping, all goods will be thoroughly examined and safely secured. Each day, we ship to thousands of customers across different countries. Our commitment to become the largest online retailer around the globe is evident by this. The distribution centers and warehouses distribution are in Europe and the USA.

Orders that contain more than one item are assigned processing periods for each item.

Prior to shipment We will conduct a thorough inspection of the items you have ordered. The majority of orders will be shipped within 48 hours. It is expected that delivery will take between 3 and seven days.

Returns

Due to multiple parties such as the factory and the warehouse, we cannot fully manage stock. Stock levels can fluctuate at any time. It is possible that stocks could be depleted after your order has been placed.

Our policy is valid for 30 days. If 30 days have passed without a trace since the purchase, unfortunately we can't offer you a refund or exchange.

In order to be eligible for a return, your product must be unopened and in the same state as you received it. The item must be in its original packaging.